We process orders very quickly to get your items to you as soon as possible, which means in most cases, we can't cancel an order once it has been placed. If there is a mistake with your shipping address or you need to cancel your order, contact our c
We process orders very quickly to get your order to you as soon as possible, which means in most cases, we can't make any changes after an order has been placed. If you need to make a change to your order, contact our customer service team as soon as
We accept the following credit cards: Visa, Discover, Mastercard and American Express. We also offer Paypal, Google Pay, Apple Pay, Shop Pay, Venmo, and Afterpay. Only one form of payment is accepted per order (unless a PSD gift card is being used).
There are several reasons why your order may have been canceled:. If the billing address stated on the order does not match what the credit card issuer or bank has on file, please contact your credit card issuer or bank to verify that the billing inf
One or more items may be out of stock in your order and unable to ship. Because of this, we will refund you for the out of stock items and ship the available items. Note: Refunds can take up to 2-5 business days to clear and 7-10 business days for th
If your payment does not successfully process or if it’s declined when trying to complete your purchase, you will have an opportunity to enter a new card number or alternative form of payment prior to completing your purchase. If the problem continue
If you do not receive an email from PSD Underwear within a few hours of placing your order, be sure to check your spam/junk folder. If you cannot find the email in your spam/junk folder, please contact our customer service team with the name, email a