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Shipping

US Shipping Information

We work to get all orders shipped out as quickly as possible, but please allow 2-3 business days for processing during normal operations. Once your order has been processed you will receive a shipment confirmation email with tracking information. It

How do I track my order?

Your tracking information will be emailed to you once your order is processed. This is typically within 2-3 business days of your order date. Please note that it can take up to 24 hours for your tracking information to be updated by the shipping prov

International Shipping Info

We offer international shipping to the following countries listed below.  Duties & Taxes are charged at checkout so nothing is due upon delivery. International orders usually take 3-5 weeks in transit.  These shipments are not day-definitive services

Tracking says delivered but I haven't received it

This is an unfortunate and rare occurrence. Occasionally a courier will tag a package as delivered before it's been physically dropped off. If you believe an order shows as being delivered but you have not yet received it, please follow the steps bel

Do you offer express shipping?

We currently offer Express Shipping via UPS 2nd Business Day Air and UPS Next Business Day Air. Express shipping is not available for PO BOX, APO, or FPO addresses. For more information about processing and shipping timelines, please click here.

Why does my tracking number say pre-shipment?

Your order is currently being processed. It may be in the middle of being packed up, or it’s waiting to be picked up by the courier. For more information about processing and shipping timelines, please click here.